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Our Experience

Full-Service Property Management

While we possess the capabilities of a large corporation, our focus remains on delivering outstanding quality with an authentic approach to management. Whether managing standard market-rate and senior communities or complex mixed-affordable portfolios, we are dedicated to exceeding the expectations of our residents, clients, and associates. Our extensive experience in lease-ups, affordable housing, and repositioning communities ensures meticulous attention and professional care for each project, leading to exceptional results for our clients.

Our Expertise:

  • Third-Party Management of Conventional and Affordable Assets
  • Property Repositioning
  • Lease-Up Stabilization
  • Construction Management
  • Capital Improvements
  • Management of Multiple
    Affordable Programs
  • Facilities Management
  • Compliance Management & Oversight

Our Multifamily Product
Experience Includes

Affordable

Mid-Rise

New Development

Value
Add

Garden
Style

Senior

 Mixed
Use

Conventional

Explore Our Property Management Service Suite

Carleton Living boasts extensive experience with a diverse range of asset types, from new developments in the planning and pre-acquisition phases to stabilized and value-add properties. Our expertise spans market-rate, affordable, and senior housing, ensuring tailored solutions for each asset.

Whether managing multifamily market-rate properties, affordable-rate housing, or senior communities, Carleton Living delivers key services including team recruitment and training, system support, compliance, marketing, and performance operations, all focused on meeting the needs of both residents and clients. Additionally, we provide comprehensive financial services, covering accounting and payroll to ensure seamless property performance and client satisfaction.

Our Expertise

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Third-Party Management of Conventional and Affordable Assets
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Property Repositioning
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Compliance Management & Oversight
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Lease-Up Stabilization
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Construction Management
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Management of Multiple Affordable Programs
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Management of Multiple Affordable Programs
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Facilities Management

Property Operations

Expert Oversight, Transparency and Innovation

The operations team at Carleton Living provides comprehensive oversight and support to both internal and external stakeholders, ensuring the effective management of on-site property teams, resident services and property performance. This includes leading facilities and office teams while striving to simultaneously maximize both resident satisfaction and profits. Our executive and corporate leaders, who rank among the industry’s finest, are dedicated to fostering excellence in our on-site professionals.
  • Our industry experts implement best practices, procedures, and policies to guarantee efficiency and excellence at every level of your property.
  • Carleton’s operational management style is one that is transparent, focused, collaborative, consistent and responsive.
  • To ensure consistent or improved performance, identify trends, and remain proactive, Carleton maintains careful oversight of its properties through regular detailed data reports and cutting-edge technology, including live BI dashboards and a boots-on-the-ground approach.

Elevating Community Success and Resident Engagement

Carleton Living is committed to delivering successful, innovative, and cost-effective marketing programs that align with each community’s unique goals. Our Carleton Living’s team and partners work in concert and oversee all aspects of the community’s marketing and advertising efforts to create remarkable resident experiences, strengthen reputation, optimize performance and establish a strong digital presence.
  • Marketing strategies are designed to achieve strong name recognition for the community, competitive placement with the sub-market, create a lifestyle that appeals to the target resident and generates qualified prospect interest and leasing.
  • Enhanced marketing capabilities through strategic partnerships allowing focus in areas of SEO and SEM strategies, reputations management, social media marketing, promotions, brand management, outreach and event coordination.
  • Marketing efforts are continuously evaluated through CRM software to monitor results and allow for adjustments to maximize qualified leads and leases.

Turning Developments into Thriving Communities

Carleton Leadership’s expertise in the development, construction, and lease-up of thousands of apartments over the past 30 years uniquely positions us to provide best-in-class management services for your project.
  • New construction lease up experience encompasses a diverse range of product types including; Affordable, Senior, HUD insured, Class A Market rate, Luxury mid-rise and mixed use developments.
  • Carleton is focused on ensuring a smooth transition from development to community and works closely with ownership, development, and construction partners to prepare for a successful lease-up and ensure all objectives are met.
  • Utilizes a team of professionals possessing local market expertise, we are uniquely equipped to implement a Strategic Marketing/Leasing Plan that aligns with your goals and objectives while considering market conditions. This approach ensures both a successful lease-up and strong economic performance for the project.

Case Studies

The Audrey
The Julian at South Pointe
The Sutherland

Empowering Excellence Through Continuous Education & Training

Carleton Living is dedicated to education and training, consistently improving our program to meet the evolving challenges of our industry both now and in the future. We offer both on-demand and in-person training, enabling our associates to swiftly acquire the knowledge and skills needed to effectively manage our clients’ properties.
  • Every associate participates in Fair Housing and Customer Service training. We also create and implement programs, policies, and procedures with online training and compliance tracking that cater to changing markets dynamics and new regulations.
  • Initial and on-going training for all employees in all job categories keeps employees on the cutting edge and ready for promotion.
  • Carleton Living employs Grace Hill, a Learning Management System, to deploy, manage, and track all eLearning courses, skills assessments, and instructor-led content. This adaptive system automates course assignments throughout the organization, ensuring seamless learning for all associates.

Financial Excellence with Integrity

The Accounting Department at Carleton Living upholds the highest financial standards while delivering excellent service and maintaining internal controls. Our leadership’s extensive experience with publicly traded REITs, institutions, single assets, portfolio funds and HUD/Agency owners enables us to expedite reporting with ease. By utilizing online reporting and electronic transmission with our state-of-the-art property management technology from RealPage we streamline complex processes for all assets under management.
  • Provide consistent and efficient service in delivering accurate and timely reporting.
  • By directly supporting our operational team, the accounting department employs a meticulous process to provide our clients with a clear financial overview that focuses on your vision and priorities.
  • Using top-tier management data driven platforms and Business Intelligence (BI) Dashboards, we deliver results to meet business objectives.

Recruiting & Empowering Top Talent

Carleton Living’s Human Resources department leverages decades of experience in recruiting, retaining, and managing top talent, with a strong focus on job satisfaction and ensuring communities are staffed with skilled, motivated, and dedicated associates.
  • Carleton’s competitive benefit package has a significant impact on attracting and retaining talent.
  • Associate recognition and retention programs, in addition to consistent support for on-site teams, ensure that properties run seamlessly.
  • Payroll Self-Service Program is a web-based platform that gives employees and managers better access to information, helps eliminate paperwork, and improves workflow.

Expert Compliance Management: Ensuring Excellence in Affordable Housing

Carleton Living is an industry leader in affordable housing and one of the select boutique management firms with an in-house compliance team. With over 25 years of experience in affordable housing, Carleton Living’s Compliance Department excels at managing complex layered programs. The department provides support, training, and monitoring for a wide range of housing programs, maintaining an impeccable reputation through its comprehensive, compliance-focused services.
  • The Compliance Department provides file reviews, on-site and centralized audits, technical assistance, and comprehensive monitoring and reporting related to program management.
  • Comprehensive compliance operations and predevelopment partnerships to administer program requirements.

Ensuring Informed and Confident Acquisitions

Our due diligence experts provide customized property assessments for all types of multifamily properties. Carleton Living’s professional team and partners meticulously research and analyze potential issues that could impact the property business plan before closing. With over 30 years of experience in development, construction, financial services, and asset management, you can rely on our expertise and capability to conduct comprehensive analysis, pinpoint issues, and propose solutions.

Our Due Diligence includes:

  • Comprehensive Lease File Audits
  • Interior Unit Inspections
  • Exterior Inspections
  • Service Contract Reviews
  • Utility Bill Reviews
  • Market Analysis
  • Compliance Review
  • Detailed Property Operations Plan
  • Preliminary Capital Improvement Budgets

Elevating Property Value

The Carleton Living team offers over 25 years of Capital Project Management experience that ranges from minor asset preservation projects to large scale projects with value-add components. Every project, regardless of size or location, is approached with unwavering dedication to quality. This expertise with a deep understanding of understanding of property operations translates into value for our clients and enhanced living experiences for our residents.

  • Complete coordination of major projects
  • Bid and proposal oversight
  • Property Condition Assessments and Capital Plans
  • Capital Recommendations, Value-Add Analysis (ROI), and reporting

Expert Guidance for Your Unique Property Needs

Carleton Living is a full-service solution and can provide an array of consulting services. Our extensive experience in property management, development, repositioning, and compliance allows us to customize our services based on the client’s needs.

Additional services from Carleton Companies:

Additional Services

Industry Leader in Affordable Housing

Through years of cultivating relationships with municipalities, civic leaders, and community stakeholders, we recognize the importance of investing in communities where everyone can thrive.

Specializing in affordable housing programs, Carleton is adept in LIHTC transactions and has a proven track record with program syndicators such as:

Affordable Programs Managed

  • Affordable Housing Disposition Program (AHDP)
  • HOME Funds
  • Community Development Block Grant (CDBG)
  • Conventional Market Rate
  • Housing Choice Voucher Holder (HCV)
  • Housing Trust Fund (HTF)
  • HUD Rental Assistance Demonstration (RAD) – Project Based Rental Assistance (PBRA)
  • LEED Platform
  • National Housing Trust Fund (NHTF)
  • Neighborhood Stabilization Program (NSP)
  • Project Based Voucher (PBV)
  • Public Housing
  • Section 42 & Bond LIHTC
  • Section 8 HUD Project Based Rental Assistance
  • Section 811 Project Rental Assistance (811 PRA)
  • Tax Credit Assistance Program Repayment Funds
    (TCAP RF)
  • Tax Credit Exchange
  • Veterans Affairs Supportive Housing (VASH)
  • Walker Settlement Voucher
At Carleton Living, excellence isn’t just a goal; it’s a standard that defines every aspect of our property management services. Join us and experience the difference that dedication and expertise can make.

Specializing in affordable housing programs, Carleton is adept in LIHTC transactions and has a proven track record with program syndicators such as:

  • Housing and Urban Development (HUD)
  • Texas Department of Housing and Community Affairs (TDHCA)
  • Federal Housing Administration (FHA)
  • Federal National Mortgage Association (Fannie Mae)
  • Federal Home Loan Mortgage Corporation (Freddie Mac)
  • Housing and Urban Development (HUD)
  • Texas Department of Housing and Community Affairs (TDHCA)
  • Federal Housing Administration (FHA)
  • Federal National Mortgage Association (Fannie Mae)
  • Federal Home Loan Mortgage Corporation (Freddie Mac)
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"A heartful thank you for welcoming us to a new state. You were one of the first people we dealt with, your relentless efforts, your positive attitude, and your willingness to get us what we needed does not go unseen."
Rocklyn at Samuels Ave Resident
"Thank you for taking care of our community the way you do. We are glad we have you here with us."
Residences at Shadow Hills Resident
"Huge SHOUT OUT to Pioneer Maintenance, so respectful and kind to us all."
Pioneer Place Resident
"I must say, I’m very impressed with the maintenance team."
Treymore North Resident
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Leadership

Tasha Krawiec img.

Tasha Krawiec

President and CEO
Ashley Shelite.

Ashley Shelite

Vice President of Operations

Annette Hardin

Vice President of Finance
Benjamin Smith.

Benjamin Smith

Compliance Director
OUR PARENT COMPANY

From Development to Property Management

  • Tasha Krawiec
  • Neal R. Hildebrandt
  • Printice Gary 
  • Holland Gary

Our Texas-based organization has flourished under the visionary leadership of our founder. We’ve grown into a robust team of over 100 dedicated professionals, fostering an empowering and respectful workplace. The average executive leadership tenure of over 10 years reflects this commitment, highlighting our dedication to nurturing talent and integrity.

Our team, shaped by our core values and stringent hiring practices, consists of highly motivated and reliable individuals who are deeply aligned with our mission. We serve a diverse array of investors, including large institutions, family offices, high-net-worth individuals, public housing authorities and non-profits.

At Carleton, we emphasize clear communication, alignment of interests, transparency and disciplined execution. Our strategic approach consistently delivers superior returns to investors by adeptly understanding and meeting market demands, turning our vision of a premier community into reality.

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The Formation of Carleton Management Services, LLC, now known as Carleton Living Property Management Services

In 2017, Carleton Companies streamlined its property management operations by establishing Carleton Management Services, LLC. This strategic move allowed Carleton to more effectively coordinate its property management efforts for both market rate and affordable housing, in conjunction with its development and construction arms. Although Carleton Living operates independently, it upholds Carleton’s core values and commitment to both market rate and affordable housing.
Since the inception of Carleton Companies in 1991, we’ve been setting the bar high. With over 30 years of industry-leading experience, we have developed and managed over 30,000 multifamily units. Our seasoned executive team brings decades of collective expertise to every project, ensuring the pinnacle of quality and innovation. This dedication guarantees exceptional living experiences for our residents and solid returns for our investors.
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WE ARE CARLETON COMPANIES

Empowered

Valued

Respected

Motivated

Dependable

Driven

Committed

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